Terms & Conditions

1. Introduction

Welcome to London Housekeeping (“we,” “our,” “us”), a trading name of Morgan Company London Ltd, registered in the United Kingdom.
By accessing or using our website at https://www.londonhousekeep.co.uk (“Website”) and our cleaning services (“Services”), you agree to comply with and be bound by these Terms and Conditions (“Terms”).
If you do not agree with these Terms, please do not use our Website or Services.

2. Company Information

Trading Name: London Housekeeping
Registered Company: Morgan Company London Ltd
Company Registration Number: 16509994
Jurisdiction: United Kingdom

3. Eligibility

You must be:

• At least 18 years old, and

• Capable of entering into a legally binding agreement.

By using our Website, you confirm that you meet these requirements.

4. Services Overview

London Housekeeping provides domestic and commercial cleaning services, including but not limited to regular housekeeping, deep cleaning, and end-of-tenancy cleaning.
We reserve the right to modify, suspend, or discontinue any part of our Services at any time without prior notice.

5. Bookings and Payments

5.1 Booking
All bookings must be made through our Website or directly with our representatives. Once a booking is confirmed, you will receive a confirmation email.

5.2 Payments
We accept major credit and debit cards, bank transfers, and other methods as displayed on our Website.
Payment must be made in accordance with the terms stated at the time of booking.

5.3 Cancellations
Customers may cancel or reschedule appointments by providing at least 24 hours’ notice. Failure to do so may result in a cancellation fee.

6. Pricing and Changes

All prices are listed in GBP (£) and include applicable taxes unless otherwise stated.
We reserve the right to change prices, promotions, and service offerings at any time.

7. User Accounts

Users may create accounts to manage bookings.
You are responsible for maintaining the confidentiality of your login details.
We reserve the right to suspend or terminate any account that violates these Terms or engages in fraudulent activity.

8. Intellectual Property

All content on our Website—including text, images, graphics, logos, and software—is the property of Morgan Company London Ltd or its licensors and is protected under UK copyright law.
You may not copy, reproduce, or distribute our content without prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages arising from your use of our Website or Services.

• Our total liability to you for any claim shall not exceed the total amount paid for the specific Service giving rise to the claim.

10. Warranties and Disclaimers

Our Services are provided on an “as is” and “as available” basis.
We make no guarantees that our Website or Services will be uninterrupted, error-free, or meet your specific expectations.
All reasonable care is taken to ensure professional and high-quality cleaning standards.

11. Termination

We reserve the right to suspend or terminate access to our Website or Services at any time if you breach these Terms or engage in unlawful activity.

12. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content or practices of any external sites and encourage users to review their respective terms and privacy policies.

13. Privacy Policy

Please review our Privacy Policy, which explains how we collect, use, and protect your personal information in compliance with the UK GDPR and Data Protection Act 2018.

14. Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our Website or Services after any changes constitutes acceptance of the updated Terms.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales.
Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact Us

If you have any questions about these Terms, please contact us:

London Housekeeping
Trading under: Morgan Company London Ltd
Email: morganserviceslondon@gmail.com
Website: https://www.londonhousekeep.co.uk